At Lornyzio, we aim to provide smarter technology and deeper insights to help your business grow. We understand that sometimes things don’t go as planned, and we want to ensure our refund process is as transparent as our data.
If you are new to Lornyzio and feel the platform isn’t the right fit for your needs, we offer a 14-day money-back guarantee for our monthly subscription plans.
To be eligible, your request must be sent within 14 days of your initial sign-up.
This applies only to your first-time subscription and not to subsequent renewals.
To ensure uninterrupted service, Lornyzio subscriptions are set to auto-renew.
Monthly Plans: You can cancel at any time. However, we do not offer refunds for partial months or unused time once the billing cycle has started.
Annual Plans: If you are on an annual plan and forget to cancel before the renewal date, contact us within 48 hours of the charge, and we will process a refund minus a small administrative processing fee.
Please note that certain services are non-refundable:
Custom Setups: Any one-time fees for custom CRM integration or dedicated data automation setups.
Add-ons: Credits or extra data usage packages already consumed.
Abuse of Terms: We reserve the right to refuse a refund if we detect a violation of our Terms of Use or fraudulent activity.
Getting your refund is simple. Just follow these steps:
Send an email to Support@lornyzio.com.
Include your Account ID and the reason for your request (this helps us improve our technology!).
Our billing team will review your request and respond within 3-5 business days.
Once approved, the refund will be credited back to your original payment method. Depending on your bank or credit card provider, it may take 5 to 10 business days for the funds to appear in your account.
Lornyzio may update this Refund Policy from time to time to reflect changes in our services. We encourage you to review this page periodically.
Questions? We’re here to help. Reach out to us at: Email: Support@lornyzio.com
